Help & Answers
Frequently Asked Questions
Everything you need to know about buying, owning, and caring for a Laura Milman New York piece.
Every pre-owned maison piece — Cartier, Van Cleef & Arpels, Bvlgari, Tiffany & Co. and others — is examined and authenticated by our specialists before it is offered for sale. Hallmarks, serial numbers, construction and materials are all verified, and your piece ships with documentation of its provenance.
Laura Milman New York collections feature natural diamonds and gemstones. Peaceful Diamonds by Laura Milman New York is our lab-grown line — certified stones that are chemically identical to mined diamonds, offered at a more accessible price. Both are held to the same design and craftsmanship standards; they are simply different stones for different chapters.
Every order ships free within the United States, fully insured and signature-required. Most in-stock pieces leave our workshop within 2–3 business days; bespoke and made-to-order pieces are quoted individually.
Unworn jewelry in original condition may be returned or exchanged within 14 days of delivery. Watches and timepieces are exchanges only — no refunds — within the same 14-day window, with box, papers, and tags. Bespoke commissions and specially sourced stones are final sale.
Most rings include one complimentary resizing. Some designs — eternity bands and certain estate pieces — can't be resized without compromising the piece, and we'll tell you before purchase. See our Ring Size Guide to find your fit.
It starts with a conversation — the occasion, the budget, the taste. We then source stones to your brief, share designs, and craft the final piece with our goldsmiths in Italy. Most commissions take 4–8 weeks. Book a consultation to begin.
Yes — every Laura Milman New York piece carries a lifetime warranty against manufacturing defects, and we offer cleaning and inspection for the life of the piece.