The Practical Details

Shipping & Returns

Insured shipping, a 7-day jewelry return window, and exchanges only on watches.

Shipping

Every order ships free within the United States — fully insured, tracked, and signature-required. In-stock pieces leave our workshop within 2–3 business days. Bespoke commissions and specially sourced stones are quoted with their own timeline before you commit.

International shipping is available on request; duties and taxes are the recipient's responsibility.

Jewelry Returns & Exchanges

Unworn jewelry in original condition and packaging may be returned or exchanged within 7 days of delivery. Contact us for a prepaid, insured return label — never ship jewelry back uninsured.

Loose diamonds follow the same 7-day window: an unset stone in its original condition, with its certificate, may be returned or exchanged within 7 days of delivery.

Bespoke commissions, engraved pieces, and specially sourced stones are final sale, which we will always state clearly before purchase.

Watches & Timepieces

Watches and timepieces may be exchanged only — they are not eligible for refunds. The exchange window is 7 days from delivery. The piece must be unworn, with all original papers, box, links, and tags. Contact us before shipping anything back so we can send a prepaid, insured label.

Repairs & Warranty

Every piece, including loose diamonds, carries a 1-year warranty against manufacturing defects, with complimentary annual cleaning and inspection. Resizing is included once on most rings.